Christoph Lohr: Diving even deeper into people analytics
Engineering better work experiences, Part 2
Last month, we started going through what people analytics are, what the potential upsides are, and what some of the down sides are. Now we’ll continue with my interview with Kelly Reed, the managing director, global people & culture solutions with Lockton.
Outside of potential trust challenges of people analytics, are there any other downsides?
“Other potential downsides are if managers don’t know how to interpret the results, and there is a danger in misinterpreting people analytics findings and making bad decisions based on that misinterpretation,” she says. “Or, the risk of some shiny new technology leading organizations down the path of using it inappropriately, over-relying on the system in place of good judgment, or making an investment in a system they don’t really need.