The A. O. Smith University class schedule is flexible month-to-month, and sessions are offered on a variety of topics, including residential training, commercial training, tankless training and heat pump training.

A. O. Smith announced the release of its 2020 Corporate Responsibility & Sustainability Report, which documents the company’s environmental, social and governance activities and performance over the past two years. It announced the company's first greenhouse gas emissions (GHG) reduction goal of 10% by 2025.

Growing awareness toward new technologies and product diversity along with rising demand for instant hot water sup-ply across care centers, offices and hospitals will enhance the U.S. commercial water heater market, according to a study by Global Market Insights. 

The company’s board of directors elected Kevin J. Wheeler as chairman of the Milwaukee-based water technology company, effective upon Rajendra’s retirement.