Wyndham International needed a tool to facilitate communications between its rapidly expanding hotel network, so it turned to Autodesk's Buzzsaw service.

Wyndham International, with 218 hotel properties worldwide, may not be the largest player in the hospitality industry. But top-quality brands such as Wyndham Hotels & Resorts, Summerfield Suites by Wyndham, and Wyndham Luxury Resorts, combined with innovative guest-focused programs such as Wyndham By Request® and Women on Their Way® make it an undisputed leader in the high-end segment of the market.

High Standards Help Fuel Rapid Growth

Founded in 1981, the Wyndham story is one of rapid expansion. By the late 1990s, it was the fastest growing hotel brand in the U.S., acquiring nine hotel companies in a seven-month period. "Melding nine hotel companies into one cohesive operation has been quite a challenge,"

Mountains of Paper Stand in the Way of Efficient Collaboration

Wyndham controls virtually all of its capital spending from its corporate headquarters in Dallas. Given the diversity of possible physical needs of each hotel, easy two-way communication is essential between Wyndham's corporate office and individual properties. As might be expected with over 200 properties, the volume of capital projects to be managed is incredible. At the same time every year, the general manager at each property completes a capital plan that must be accessible to a wide array of people in the organization. And as projects evolve, monthly status reports must be disseminated. Prior to adopting the Buzzsaw service, simply sending out the forms needed to begin the process was time-consuming, and the task of keeping everyone in the "paper loop"

Project Management and More-Much More

Wyndham decided to begin using Buzzsaw in 2000. "I found Buzzsaw particularly attractive because of its flexibility. Other options seemed to require that we modify our processes to fit the structure the software supported,"