Tyco Fire & Building Products' SprinkCAD Division has activated an online support program that allows inquiries and customer support to be addressed using web-based technology. The new program allows real time interaction for software demonstrations, training and ongoing customer support. Information regarding the new Internet service is available by contacting the SprinkCAD group at (800) 495-5541, or through the SprinkCAD website at www.sprinkcad.com.