Henderson Engineers’ John Gregory is the classic case of a self-made man.

If you think about it, customer service is everywhere in our daily lives.

How far has water-heater manufacturer A. O. Smith’s training capabilities come?

How significant is the recent news that Bonomi Group acquired Italian-based fittings manufacturer Frabo?

Stew Chaffee, CEO of Aston, Pennsylvania-based manufacturers representative firm Rich-Tomkins Co. (a past pme Manufacturers Representative of the Year winner), puts into clear focus the major benefits of having properly trained customers.

One of my odd childhood memories is taking the bus to high school my first two years and watching the from-the-ground-up construction of a new golf course located behind our subdivision.

The Dodge Momentum Index fell 1% in May to 141 (2000=100) from the revised April reading of 142.4.

It’s an electronic communication-themed month here at pme.

Back in the day, Larry Wiggs and Jeff Bohan wore multiple hats as part of the ownership group of what is now Nashville, Tennessee-based rep firm Wiggs-Haun & Bohan.

BNP Media Plumbing Group Editorial Director Mike Miazga sat down with Armstrong Fluid Technology Chairman and CEO Charles Armstrong during the 2019 ISH show in Frankfurt.