Online News--ThermaSol Expands Internal Sales Support Group
The company's expanded sales support group is comprised of two offices, one in California, and one in New Jersey. Sales Support Representatives Annette Crammer and Maria Santoyo serve customers in the Mid-West to West Coast, and Inside Sales Managers Donna Honovic and Adele Tabeek are responsible for customer care in the Mid-West to East Coast region. ThermaSol's sales support/customer care process directs each ThermaSol customer to one of four representatives as an assigned customer care contact. The representatives provide in-depth information on all ThermaSol products, including sizing, compatibility and technical aspects; provide order confirmation; and monitor order status.