Web Case Study--Wake Forest University Baptist Medical Center Reduces Maintenance Challenge
In 2001, Wake Forest University Baptist Medical Center decided to replace some of its patient care lavatory fixtures, which were experiencing ongoing maintenance problems.
Wake Forest University Baptist Medical Center in Winston-Salem, NC, is one of the nation's preeminent academic medical centers and provides a range of acute care, rehabilitation and outpatient services. In 2001, the 830-bed facility evaluated whether to replace some of its patient care lavatory fixtures, which were plaguing the facility with ongoing maintenance problems.
The engineering team was very reluctant to install new units based on its concerns with existing units. "We were very disappointed with the performance of the units and were cautious about buying new ones," said Kenny Joyner, engineering zone manager for the Medical Center.